Mansion Casino Review
MansionCasino.com is part of the Mansion Group, an online gaming company with more than 10 years of experience within the industry. Licensed by the UKGC and the Government of Gibraltar, this Playtech-powered casino provides a solid gaming choice across a whole range of gaming categories, with standard and VIP promotional offers and a healthy variety of payment methods to choose from. After a recent overhaul Mansion is looking as strong as ever, we took a whirlwind tour to find out what’s new.
First Impressions: As User Friendly as It Gets
I like the leathery black background which makes the site feel kind of premium. The message it gives when you first land on it is very straightforward; rather than bombarding us with ‘latest winners’, multiple ‘join now’ prompters, and a variety of other messages which usually make one uncertain what to look at first, the Mansion home page displays only a promotional banner and widgets of their top games. I like! Simple menu positioned on top lets me check out promotional offers, learn more about the brand, ask for help, and download their software. Links to legally required information are accessible once you scroll all the way down, so it seems all of the crucial content is accounted for.
Welcome Bonus: Choose Your Welcome Offer
Once you’ve signed up and made your first deposit, you’ll be prompted to accept or decline a welcome bonus. There’s as much as £5,000 up for grabs once you open an account, and the nice thing is that you get to choose between two welcome offers. Double Your Money Welcome Bonus offers a 100% match of your first deposit, up to very decent £500. Bonus is redeemable (yay!) but only after you have wagered 20x your deposit and bonus amount. High Roller Welcome Bonus gets your first deposit of £1,000 or more matched by 50%, up to an impressive amount of £5,000. This one can be also be redeemed, subject to 15x bonus + deposit play-through. t&c apply
As is usually the case, only wagers on slots contribute 100%. Majority of other games will provide 20-25% contribution, with the exception of Blackjack Switch and Pontoon (5%), and Jacks or Better, Fortunate Five, Gold Rally and Everybody’s Jackpot (0%).
Mansion Casino Review: Bonuses Adapted to Players’ Bankrolls
Make Your Match is giving me the option of starting the month with a 100% reload bonus up to £500, or even as much as £1,000 in case I’m a VIP (not yet). To qualify, a minimum £25 deposit is required from us mere mortals, and £50 or more from players occupying the top two VIP levels. To claim this bonus, code FIRST1 has to be used with the first deposit of the month. This particular bonus is not withdrawable, and before cahsing in my winnings, I’ll have to wager the bonus amount a minimum of 40 times. That’s a bit harsh. Another important detail: in order to qualify, your account should not hold more than £10. t&c apply
Red or Black offer, available each Wednesday, consists of 2 reload bonus options: either 100% match bonus up to £400 (code RED) which is subject to 40x wagering requirement, or a 50% match up to £400 (code BLACK) which needs to played through 20 times. The minimum single deposit to qualify is £20.
Get your friend to join as well and you’ll earn yourself an extra £50. But before you lay your hands on this bonus, the friend in question will have to wager their own welcome bonus 40 times. At the same time, you’ll have to play through the bribe 15 times before it gets released into your account as real cash.
Mansion Casino additionally features a standard comp points scheme, awarding 1 loyalty point for each £20 wagered on slots (£30 on progressives!), £40 on Poker and other card games, £50 on Roulette, and so on. If you’re into Video Pokers, you’re buggered; you’ll need to spend as much as £150 for one measly point. Once you’ve collected 100 points, they can be exchanged for £1 in cash. But if you save them, you won’t only move up the ladder, but also enjoy better redemption rates.
To qualify as a VIP, players need to have accumulated 20,000 points and deposited £3,000, while as many as 50,000 loyalty points and a minimum of £24,000 deposits are needed to join the VIP Elite. Is it worth it? Let’s see. I’ll get a personal account manager and receive invites to exclusive VIP events (ok, no big deal). I’ll also be offered exclusive promotions & reloads (could be interesting), but probably the biggest benefit of all is being able to exploit higher loyalty point conversion rates, faster withdrawals and higher cash-out limits. t&c apply
Deposits & Withdrawals: Are You a VIP or Not?
The Casino offers a number of deposit-only options, such as Paysafecard, Trustly, iDeal, Sofort, Boku and Zimpler, allowing you to pay a minimum of £10 to £20 into your account. Credit and Debit Cards are available for both deposits and withdrawals, and same goes for Skrill and Neteller, PayPal, Entropay, ecoPayz, WebMoney and Bank Transfer. Both the maximum withdrawal limits and the processing time depend on your VIP level, which personally I don’t like at all. So, if you’re only Bronze, Silver or Gold member, the operator will take 3 days (!) to process your cash-out request and allow you to withdraw up to £15,000 per month. Lucky VIP and Elite players get to collect double that amount and have their requests processed in 1 to 2 business days.
Mansion Casino Review: Playtech-Powered Casino Games
Mansion Casino is a single provider gaming venue, which inevitably affects the number and variety of games offered. Some of you might be disappointed that there are only about 260 to choose from. However, as the provider in question is Playtech, the quality of a library which includes some of their fantastic slots and table games, might compensate for a fairly limited selection.
Players are given a choice of using instant play version or downloading the casino software. Personally, I like launching games online and will not burden my hard drive with yet another piece of software unless given a very good reason to do it – such as, for example, a significantly bigger choice, or an opportunity to participate in tournaments. In this case, the difference is only about 30 games in favour of download, and slightly better filtering options; in my opinion, not worth it.
Mansion Casino Review: Video Slots
The collection of 200 slots includes all of the most popular Playtech games, such as Jurassic Island, A Night Out, The Flintstones, highly volatile Great Blue, bewitching Halloween Fortune II, and branded titles such as Rocky and the Mummy.
Piggies and the Wolf video slot is visually attractive and truly entertaining game which comes with a fun Huff ‘n Puff Shuffle feature, creatively executed free games with Pigs Running Wild, and an interactive Blow the House Down bonus round.
fun fairytale inspired slot
Kong: The 8th Wonder of the World is played in 2 modes, Jungle mode and Big City mode. The first comes with Wild Jungle Respins and the Skull Island bonus, a pick-and-click affair awarding cash prizes. The second offers Wild Kong Respins and the City Tower Bonus which prompts you to destroy the planes as they head towards the King Kong perched on top of the Empire State Building.
Mansion Casino Review: Classic Slots
Unfortunately there is no filter to facilitate search for classics in instant play version, so you’ll have no choice but to go through the entire list of slots to find the 3-reelers (aren’t you now glad there’s only 200 available?!).
If you like your games as simple as possible, spin the reels of the 5-payline Haunted House. This somewhat spooky slot plays with the typical vampire-related symbols and contains absolutely no special features. Vacation Station comes with a unique set-up, displaying the reels in a form of a 3×3 gird, and pays across 8 lines.
classic with a twist
Alternatively, launch Ocean Princess and experience the multi-spin feature. This means that when you hit the spin button, only bottom line will rotate. You will then have the option to hold one, two or all three symbols, those that are held getting replicated across the entire reel, while other positions spin.
Mansion Casino Review: Jackpot Games
This is probably the most exciting section of Mansion’s library, with a collection of 45 progressive jackpot games and quite a few gems among them. I don’t even know where to start. Perhaps with great new releases such as Superman II, Superman the Movie, and Green Lantern? Or beautifully executed and unique Batman & the Catwoman Cash and other slots from the same series? Or perhaps the impressive Age of the Gods games?
fight the villains and win a progressive jackpot
Honestly, you’ll be spoilt for choice. If you care more about the size of the jackpot rather than themes, design and features, you might prefer to launch Beach Life (over 2 million mark at the moment), Sweet Party (1 million+), or Gold Rally which is nearing the 1 million jackpot amount.
Mansion Casino Review: Live Games
Mansion’s Live Casino is not the biggest I’ve seen, but it does feature all games I’d expect to find. Among them is Dual Roulette, an innovative variation which allows me to play two tables at once, and even duplicate the bets I have placed on one onto the other.
play two Roulette tables simultaneously
Unlimited Blackjack comes in handy when all seats at standard tables are occupied, as it can accommodate an infinite number of players at the same time. Live Casino Hold’em comes with an AA side bet which will win if your first five cards include Aces or better. Last but not least, the Casino hosts several Baccarat varieties, including No Commission 7 Seat.
Mansion Casino Review: Table Games
Faced with a choice of close to 20Roulette games, I’d probably go for the more unique ones, such as Age of Gods or Multi Wheel, but if you prefer standard varieties, don’t worry, they are all accounted for.
fun side bets in your standard Roulette game
Among a dozen Blackjack variants you’ll find Blackjack Switch, Double Attack and Peek, and those who are into a different kind of card game, get to pick among several Poker games, Baccarat, 3 Card Brag and Red Dog. No? You like getting surprised by the outcome of a dice toss? Then test your skills and luck at Sic Bo or Craps.
Mansion Casino Review: Video Poker
This gaming venue provides 15 Video Poker games, which is kind of modest. I find the most interesting ones to be Mega Jacks and 2-Ways Royal, mainly because they’re not featured that often.
Other games are only accessible in the download version. Section titled Arcade contains about 30 games such as Keno, Bingo, Darts, Bonus Bowling, and a variety of virtual games. A separate one displays 20+ Scratch cards.
Mansion Casino Customer Support – Good Reviews
First piece of good news is there is someone to help you out 24/7, either via Live Chat, email or phone. For the benefit of UK gamers, there is a toll free number included. The quality of Mansion’s support service is generally rated quite well, with only a smaller number of users reporting having to wait for a reply.
Desktop or Mobile
Move to a mobile device (in my case Android, but you can also use iOS), and you’ll be met by same site structure and somewhat smaller collection of games. It’s not a significant downgrade, though, as Mansion Mobile still offers close to 200 of them, including 30+ progressives and several live games. I try launching a slot to see how fast it loads and, while I don’t have to wait too long to start playing, very soon the game begins to freeze. Not fun!
Mansion Casino Review: Conclusion
Mansion Casino is kind of a mixed bag. Even if they only work with one supplier, I quite like many of the games Playtech has produced and which this site makes available. I always like being given a choice and therefore appreciate promotional offers that allow me to pick one which suits me best. The quality of direct contact is also important, and rather than rely on one person’s opinion (me), during my Mansion Casino review I looked for and got positive feed-back from a number of other Mansion visitors. And then my enthusiasm quickly dies down when faced with payment terms. Really, I don’t believe in motivating members to play more by penalising the non-VIP ones, making them wait way too long to receive the cash they won fair and square. If you’re a VIP player though, with the multi-thousand pound bonuses and reloads this is probably the best casino for you.
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