Established in 2016, Wink Slots became a member of a large family called 888 Holdings. The UKGC will vouch for safety while you play games developed by NetEnt, Eyecon and a dozen other providers, and boost your balance with up to £600 in welcome bonuses and several ongoing promotional offers on weekly basis. While the Casino opens its door to players from around the world, UK gamers receive special treatment which includes a toll-free phone number to call when in need of assistance.
Simple and user-friendly
First Impressions: Simple Yet Friendly
At first sight, Wink Slots’ website looks familiar, which must be due to the kind of design and layout frequently seen on the online gaming scene: main menu leading to games and promotions placed above the promotional slider, game widgets displayed on a white background below it, and footer menu with links to just about everything else. Don’t get me wrong, this is not necessarily bad. Magazine-quality visuals and story-like concepts are not what makes or breaks an online casino.
What’s far more important, when it comes to a casino website, is the ease of use and quality of content, and here Wink Slots scores well. You’ll find everything you need to know between the T&C and FAQ sections, including details related to payments. Seeing eCogra Safe & Fair stamp displayed along with UKGC and Gibraltar Government logos puts my mind at ease as far as security and fair play are concerned.
Welcome Bonus: £600 Claimable With First 3 Deposits
The very first treatment for new players is offered in the form of 30 no-deposit Free Spins with winnings capped at £12 and subject to 30x wagering requirements. It may not be a fortune, but it is a risk-free way to check out how Wink Slots function.
Pick up £600 in bonuses and 80 free spins
Register and deposit a minimum of £20 and you’ll receive a 100% match up to £400 plus 50 Free Spins on the Kingdom of Cash. Do it twice more (the depositing part, not registering) and Wink Slots will offer an additional 50% up to £100 and 15 Free Spins on Magical Forest and Imperial Destiny. Winnings you’ll generate by spinning on the house come with £13 max withdrawable amount for the first batch, and £4.5 for the second. The bonus is subject to 30x wagering requirement. Slots, arcade games, scratch cards and Keno are the only games which will help you meet them, with real money bets counting 100%.
Ongoing Promotions: Gifting on Mondays and Weekends
Even though the promotional page looks well stocked, there are not that many ongoing promotions to take advantage of. Monday’s Reel Deal offers unlimited deposit bonuses every Monday, “unlimited” meaning you can collect as many as you want, providing that each time you deposit £20 or more with code MONDAY. Once the payment has been made, you’ll get to spin the reels of exclusive Monday’s Reel Deal slot and randomly win up to 50 Free Spins on selected games, bonuses or real cash.
Play exclusive slot to win free spins, bonuses and real cash
Weekend Bonus Blowout
The Weekend Bonus Blowout allows you to play with up to £240 during Saturdays and Sundays. Do note that “play with £240” doesn’t mean that’s the size of the bonus you can receive. The way it works is, you deposit £20 with code WEEK25 and get 25% match up to £5, and/or deposit £50 (code WEEK65) and receive 30% bonus up to £15, and/or pay £100 (code WEEK150) into your account and collect 50% up to £50. Personally, I’m not crazy about such formulations and find them to be a bit misleading.
There is no information about any kind of loyalty program within the promotional section, though T&C clearly state that chips will be awarded for every £2 of real money wagered and can be redeemed for bonus funds, each batch of 1,000 chips worth £1. Honestly, I didn’t even bother investigating this further as it’s clearly not an attractive deal.
You’ll see several other promotional offers anytime you visit, usually seasonal affairs such as Night Owl Summer Special which awards 33 Free Spins for deposits of £20 or more, claimable three times each night until the end of August. Another currently active promo invites you to do some card scratching and potentially win a £1,000 holiday. Deposits of £20+ with code SUMMER will get you one scratch card with a guaranteed 20 Free Spins prize, plus a chance to win either £10, £25 or £1,000 Thomas Cook Voucher.
Deposits & Withdrawals: Low Withdrawal Limits
Wink Slots will allow you to make a minimum deposit of £10 via one of the following: Visa credit or debit cards, MasterCard, Maestro, Neteller, PayPal, Entropay, Paysafecard or Wire Transfer. The almost identical choice is given when you wish to collect your cash. Whichever method you choose, the Casino will not let you withdraw less than £10 (which is quite ok) and more than £1,000 per day, £2,000 per week and £3,000 per month (what the heck??).
You can ask for up to 10 withdrawals per day, though why would anyone want to, is beyond me. Still, nice to have the option. The operator will take 2 days to process your cash-out request, which is also how long you’ve got to change your mind and use the winnings to keep playing instead. As is usually the case, an SSL Protocol with 128-bit encryption is used to enable safe transfer of data between your computer and the operator’s servers, thus ensuring no unauthorized villain can get access to confidential information.
Games: Numerous Providers, Few Games
Taking a look at the games library is simultaneously a positive and negative experience. Positive because no software needs to be downloaded and the featured list of developers includes NetEnt, IGT, WMS, Bally, Eyecon, Barcrest, PariPlay, SkillOnNet and 888. Negative because there are less than 300 games in total. When you take into account that the vast majority are slots, there’s precious little offered to fans of other casino games. But we’ll go into that further down.
Wait, I can’t play for fun? Can it be? Scratch that. There’s a separate “play for free section” grouping games which can be played without any cash investment. The list counts only about 40, and that’s yet another downer. What’s good? Instant game RTPs can be viewed via the link provided in the T&C’s, something not many online casinos offer.
NetEnt contributes with the usual suspects, namely Bloodsuckers, Dead or Alive, Jack and the Beanstalk and the likes, along with more recent releases such as Fairytale Legends, Wild Wild West and Copy Cats. These are all great games, no doubt, but since you can find them pretty much anywhere, I’m more excited by some great titles developed by Eyecon. You’ll understand why if you launch Beez Kneez, Gets the Worm or 5 Ninjas.
Tons of engaging features
The latter features 5 different Scatters, represented by Earth, Wind, Fire, Water and Metal symbols. When any of them land on the reels, the respective icon above that reel lights up and remains lit for 5 spins. Get all of them to shine at the same time and you’ll trigger Secret Ninja Multi round Prize Pick, prompting you to select a door and release the ninjas. Each door can award a prize as big as 200x your total bet, and you’ll keep picking until all ninjas are free or caught by the guards. Wild icon doubles all wins, Scatters activate Free Spins with all prizes tripled, and randomly awarded Bonus round gives you 3 picks and delivers awards of up to 100x your bet. Tons of fun!
Some of the other titles you’ll likely to enjoy include Epic Monopoly II from WMS, Fish & Chips by PariPlay, NextGen’s Foxin’ Wins Again, Sunset Delight from Thunderkick, and IGT’s Pixies of the Forest. If you’re a fan of 888 games, take the opportunity to spin the reels of the popular Café de Paris, Bollywood Bonanza and 4th of July.
No filter for easy access to classic slots; why do I have to do the hard work?? Bet you’re now thinking I should be happy there are not more than 300 options offered… Anyway, if you’re into slots with a few reels and pay lines as possible, you’ll get to play the popular Jackpot 6000 from NetEnt, Barcrest’s 7s to Burn and, frankly, not much else.
Classic with a twist
Red Hot Wild features a simple layout but comes with 10 Wild icons to select from, each with different value multiplier. You might also like NetEnt’s take on a classic fruity delivered by 5-reel and 15-pay line Fruit Shop which offers Free Spins with double payouts, or Fruit Warp by Thunderkick featuring re-spins and an interesting multiplier action.
For a library of this size, it’s surprising to see close to 30 progressive jackpot games, but there they are. The 4-figure jackpots will probably not excite you much, but there’s a generous offering of multi-million progressives such as Mega Fortune (£1+ million), Hall of Gods (£2+ million), and Irish Riches, with Pirates Millions and Millionaire Genie closing in on the £3 million mark. Wouldn’t mind getting my hands on any of those.
The lack of a dedicated Live Casino section might make you think Wink Slots feature no live games, but that’s not the case. They only hid them under Casino tab, along with all non-slot games. Powered by Evolution Gaming and NetEnt, the Live Casino offers several Roulette and Blackjack variants, Baccarat and Squeeze Baccarat, Casino Hold’em, Caribbean Stud and Three Card Poker. You can launch these even if there’s zero cash in your account, but won’t be able to play before proving you’ve got money to invest.
Only for high rollers
Wink Slots feature so few table games I can list every single one without taking up too much space. So here they go: Low Stakes European Roulette, American, French and Deal or no Deal Roulette, Multihand and Side Bet Blackjack, Baccarat. That’s the lot.
Roulette game with a side bet
There are as many as 2 Video Poker games to pick from. Seriously.
Keno. End of story.
Customer Support – Not Willing to Chat?
Seeing the FAQ list fully visible without having to scroll makes it clear I’d better note available direct contact options immediately. There is a toll-free UK number operated between 9 am to 1 am, every day of the week, and an email address which one can use as an alternative.
The Casino promises to answer all queries within 48 hours and I’m thinking: “If you make me wait more than a day, off I go! There’s plenty more fish in the sea”. In reality, however, they’ll respond much quicker, normally within an hour.
Not sure why Live Chat option has been left out since it’s one of the easiest and surely most popular contact options.
Desktop or Mobile
Design and layout-wise, the Casino’s mobile site is almost identical to the desktop version, with the top menu transformed into collapsible side menu for easier use. Amazingly enough, same goes for the gaming library, which makes Wink Slots one of few online casinos not experiencing shrinkage while moving to smaller screens. The small screens in question can be Android devices, iPhones and iPad’s, as well as Windows phone. You can use their browsers to launch the mobile site, while owners of iOS additionally have the option of downloading Wink Slots app for free from iTunes.
I had relatively high expectations seeing that Wink Slots are part of the 888 Group. These guys are big, they’ve been around for ages, and have experience with so many gambling sites they surely know what works and what doesn’t. Less than 300 casino games, these days is simply not enough. Not offering free play option with most, if not all games, seems kind of cheap, but that does seem to be the way casinos are heading these days.
The choice of ongoing promotions is fairly modest (and what the heck is the deal with the loyalty program??), max withdrawal limits are unusually low, and the small window each day during which you can contact customer support means you could end up waiting a while to have any issues dealt with. It wouldn’t take much to fix all of the above, the question is whether the operator cares to make the effort.
If you can overlook these minor issues then what you have is a great casino provided you are first and foremost a lover of slots. The eclectic choice of slots providers means that you’re unlikely to find the same game selection elsewhere, and having the same number of games for both desktop and mobile casinos makes this an ideal casino for mobile slots players.